Information We Collect

When you create an account, place an order, contact customer support, or otherwise interact with our website, we may collect information such as your name, email address, telephone number, shipping and billing information, account information, order information, and communications with customer support.

How We Use Information

Information may be used to create and maintain customer accounts, process and fulfill orders, provide tracking and transactional communications, respond to customer support inquiries, maintain website functionality, prevent fraud or misuse, maintain business records, and comply with applicable legal obligations.

Account Information

Customers may be required to create an account to access restricted portions of the research catalog. Customers are responsible for providing accurate information and maintaining the security of their account credentials.

Marketing Communications

Promotional marketing communications are opt-in only. Creating an account, placing an order, or contacting customer support does not automatically enroll a customer in promotional marketing.

Customers who voluntarily subscribe to promotional communications may unsubscribe at any time. Transactional communications related to accounts, orders, shipping, security, or customer support are separate from promotional marketing.

Payment Information

The inquiry form records your preferred payment service—Venmo, PayPal, or Zelle—but does not collect account credentials or initiate payment. If an inquiry is accepted, a third-party payment provider may collect and process payment information under its own privacy and security practices.

When We Disclose Information

We may disclose information to the service providers described below, when reasonably necessary to complete a transaction you request, protect rights and security, investigate fraud or misuse, comply with law or legal process, or in connection with a business transfer. We do not state that personal information is sold unless our practices change and this Policy is updated.

Service Providers

We may share information with service providers when reasonably necessary to operate the business, including providers supporting website hosting, payment processing, shipping, email delivery, analytics, security, fraud prevention, and customer support.

Cookies & Local Storage

The website may use cookies, browser local storage, and similar technologies to support login sessions, account functionality, saved Research Sessions, preferences, security, and website performance.

Information Security

Kickstart Research Compounds uses reasonable administrative and technical measures designed to protect customer information. However, no website, network, or electronic storage system can be guaranteed to be completely secure.

Data Retention

Information may be retained for legitimate business, transactional, accounting, security, customer support, and legal purposes for as long as reasonably necessary.

Age & Access

The Kickstart Research Compounds research catalog is intended for individuals who are at least 18 years of age. We do not knowingly seek to collect personal information from children through the restricted research catalog.

Privacy Requests

Questions regarding personal information or this Privacy Policy may be sent to [email protected].

Please identify the request and the email associated with your account. We may take reasonable steps to verify identity before providing, correcting, or deleting information. Some records may be retained where required or permitted for transactions, security, accounting, dispute resolution, or legal compliance.

Changes to This Policy

This Privacy Policy may be updated as our website, services, business practices, or applicable requirements change. The current version will remain available on this website.