Shipping Policy
Shipping information for orders placed with Kickstart Research Compounds.
Effective date: September 2, 2026
United States Shipping
Kickstart Research Compounds currently ships within the United States only.
Processing
Orders are processed Monday through Friday. Orders received before 4:00 PM Arizona time may be eligible for same-day shipment. Orders received after the cutoff, on weekends, or on holidays will generally be processed the next business day. Processing time begins only after an inquiry has been accepted and payment has been confirmed.
Estimated Delivery
Standard domestic delivery is generally estimated at 2–5 business days after dispatch. Delivery times are estimates and are not guaranteed.
Tracking
Tracking information will be provided after an order has been prepared for shipment. Carrier tracking may take up to 24 hours after label creation to begin displaying movement.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. Kickstart Research Compounds is not responsible for delivery issues resulting from incorrect or incomplete information supplied by the customer.
Carrier Delays
Delivery may be affected by weather, holidays, carrier disruptions, or other circumstances outside our control.
Damaged or Lost Shipments
If a shipment arrives damaged or appears to have been lost in transit, contact our support team promptly. Photographs of the shipping package and affected products may be requested so the issue can be reviewed.
Research Use Only
Products offered by Kickstart Research Compounds are sold exclusively for laboratory research purposes and are not for human or veterinary use.
Shipping Support
Questions regarding an order or shipment may be sent to [email protected].
Customer support hours are Monday–Friday, 9:00 AM–5:00 PM Arizona time.